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How do I return an item for refund / recalibration / exchange?
All returns for calibration or credit must be approved in advance. Call or email Semtronics.com for an RMA. A restocking fee and/or repackaging fee may apply. Training products must be returned in their unopened original packaging.

You can request an RMA
By phone: 508-485-7390
By email: service@semtronics.com

The following information must be provided in order for your request to be processed:
Company Name
Contact Name w/ phone, fax, and email address
Customer Number (If known)
Original purchase order number or invoice number
For recalibration requests include Item serial number(s)
Nature of the problem
Credit card number or PO number to be billed if returning for calibration